Course Advanced Professional Diploma in Coaching, Mentoring & Supervisory Management

The Advanced Professional Diploma in Coaching, Mentoring & Supervisory Management is a high-impact, practice-focused programme for professionals who lead, develop or support others in the workplace. Designed for managers, team leads, HR/people professionals and experienced practitioners, it builds the confidence and capability to hold meaningful conversations that genuinely shift performance, motivation and wellbeing.

Across 7 live online training days, participants learn to clearly differentiate between coaching, mentoring, supervision and line management, and to choose the right approach for each context. You will develop core coaching skills – deep listening, powerful questioning, reframing and high-quality feedback – and learn to structure effective one-to-one conversations that are purposeful, ethical and boundaried.

The programme explores mentoring relationships, performance and development conversations, managing resistance and conflict, and supporting staff through change, uncertainty and workplace stress. You will also be introduced to supervision and reflective practice as essential tools for sustaining your own effectiveness and resilience.

By the end, participants leave with a clear framework for coaching-style management, a toolkit of practical methods, and a personal action plan for embedding a coaching and mentoring culture within their organisation – grounded in professionalism, accountability and genuine human respect.